Guarantee and warranty
Guarantee Terms
We offer a lifelong guarantee for the nikoBlue battery on the condition of an anual order amount of at least € 99,--
Complaints:
Please send defective devices to
nikoBlue.com e.U.
Landgutgasse 26
1100, Vienna
AUSTRIA
After review of your claim we will send you a replacement battery promptly.
There are special guarantee arrangements for the following products: REVOLT and POWERBOX V2
You will have a 12 month guarantee on your nikoBlue Revolt battery or Powerbox V2 (if you can provide proof of purchase)
- Within 3 months of purchase:
- You can exchange it for another free model
- Between 3 and 6 months of purchase:
- You can exchange it for another model in return for a contribution of € 12,--
- Between 6 and 12 months after purchase:
- You can exchange it for another model in return for a contribution of 20,--
Damage caused by the customer is excluded from this guarantee.
Warranty
The applicable local laws apply